This privacy notice for Ukuaji technologies ("we,“ "us," or "our") describes how and why we might collect, store, use, and/or share ("process“) your information when you use our services ("Services"), such as when you:
- Download and use our mobile application (Mlinzi), or any other application of ours that links to this privacy notice
- Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected].
Summary of Key Points
This summary provides key points from our privacy notice. For details, use the table of contents below to find the section you are looking for.
- What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
- Do we process any sensitive personal information? We do not process sensitive personal information.
- Do we receive any information from third parties? We do not receive any information from third parties.
- How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
- In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties.
- How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information, but no system can be guaranteed 100% secure.
- What are your rights? Depending on where you are located, you may have certain rights regarding your personal information.
- How do you exercise your rights? The easiest way is by submitting a data subject access request or by contacting us. We will act upon any request in accordance with applicable data protection laws.
Full Table of Contents
- What information do we collect?
- How do we process your information?
- What legal bases do we rely on to process your personal information?
- When and with whom do we share your personal information?
- Do we use cookies and other tracking technologies?
- How long do we keep your information?
- How do we keep your information safe?
- What are your privacy rights?
- Controls for Do-Not-Track features
- Do United States residents have specific privacy rights?
- Do we make updates to this notice?
- How can you contact us?
- How can you review, update, or delete the data we collect from you?
1. What information do we collect?
Personal information you disclose to us
In short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Sensitive Information. We do not process sensitive information.
Application Data
If you use our application(s), we also may collect the following information if you choose to provide us with access or permission:
- Mobile Device Data. We automatically collect device information (such as your mobile device ID, model, and manufacturer), operating system, version and system configuration, device and application identification numbers, browser type and version, hardware model, Internet service provider and/or mobile carrier, and IP address (or proxy server). We may also collect information about the phone network, platform, and features you access in our app(s).
- Push Notifications. We may request to send you push notifications. You can opt out in your device settings.
This information is primarily needed to maintain the security and operation of our application(s), for troubleshooting, and for internal analytics and reporting.
All personal information that you provide must be true, complete, and accurate, and you must notify us of any changes.
Information automatically collected
In short: Some information — such as your IP address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This may include device and usage information (e.g., IP address, browser, OS, language preferences, referring URLs, device name, country, location, and usage patterns). We also use cookies and similar technologies.
- Log and Usage Data. Service-related, diagnostic, usage, and performance information (such as timestamps, pages and files viewed, searches, features used, system activity, error reports, and hardware settings).
2. How do we process your information?
In short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
- Provide, operate, and maintain the Services.
- Improve and develop new features and offerings.
- Respond to inquiries and provide support.
- Protect against fraud, abuse, or security risks.
- Comply with applicable laws and regulations.
- With your consent, for any other purposes described at the time of collection.
- To save or protect an individual's vital interest (e.g., to prevent harm).
3. What legal bases do we rely on to process your personal information?
In short: We only process your personal information when necessary and when we have a valid legal reason under applicable law.
If you are located in the EU or UK
- Consent. You can withdraw consent at any time by contacting us.
- Legal obligations. Compliance with legal duties (e.g., cooperating with regulators, defending legal claims).
- Vital interests. Protecting your vital interests or those of a third party.
If you are located in Canada
We may process your information with express or implied consent. In some cases, applicable law permits processing without consent (e.g., fraud prevention, legal requests, emergencies, publicly available information).
6. How long do we keep your information?
In short: We keep your information for as long as necessary to fulfill the purposes outlined in this notice, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we will delete or anonymize it, or securely store it until deletion is possible.
7. How do we keep your information safe?
In short: We implement appropriate technical and organizational measures to protect your personal information. However, no electronic transmission or storage can be guaranteed 100% secure. You should access the Services within a secure environment.
8. What are your privacy rights?
In short: In some regions (such as the EEA, UK, Switzerland, and Canada), you have rights allowing greater access to and control over your personal information, including rights to access, rectify, erase, restrict processing, data portability, object to processing, and avoid automated decision-making. You can contact us to exercise these rights.
If you are in the EEA or UK and believe we are unlawfully processing your personal information, you may complain to your data protection authority. If you are in Switzerland, you may contact the Federal Data Protection and Information Commissioner.
Withdrawing your consent: Where we rely on consent, you may withdraw it at any time by contacting us. This does not affect processing prior to withdrawal or processing based on other lawful grounds.
Questions about your rights? Email us at [email protected].
9. Controls for Do-Not-Track (DNT) features
Most browsers and some mobile operating systems include a DNT feature you can activate. No uniform standard for recognizing DNT signals has been finalized, so we do not currently respond to them. If standards are adopted, we will update this notice accordingly.
10. Do United States residents have specific privacy rights?
In short: If you are a California resident, you are granted specific rights regarding access to your personal information under the CCPA.
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Contact details (name, alias, address, phone, unique ID, IP, email, account name) | NO |
| B. California Customer Records personal information | Name, contact info, education, employment, financial information | NO |
| C. Protected classification characteristics | Gender, date of birth | NO |
| D. Commercial information | Transactions, purchase history, financial details, payments | NO |
| E. Biometric information | Fingerprints, voiceprints | NO |
| F. Internet or similar activity | Browsing/search history, online behavior, interactions with sites/apps/ads | NO |
| G. Geolocation data | Device location | NO |
| H. Audio/visual information | Images, audio, video or call recordings | NO |
| I. Professional or employment-related info | Business contact details, job title, work history, qualifications | NO |
| J. Education information | Student records, directory information | NO |
| K. Inferences | Profiles about preferences and characteristics | NO |
| L. Sensitive personal information | — | NO |
We may also collect other personal information outside of these categories through interactions such as customer support, surveys or contests, and service delivery.
We have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months, and we will not sell or share personal information belonging to visitors, users, or consumers.
California Residents — Your Rights
- Right to request deletion of your personal information.
- Right to be informed (request to know what we collect, use, sell/share, or disclose).
- Right to non-discrimination for exercising your privacy rights.
- Right to limit use and disclosure of sensitive personal information (we do not process sensitive personal information).
Verification process
We will verify your identity to process requests and will use any information provided solely for verification. If we cannot verify using existing data, we may request additional information and will delete it after verification.
Other privacy rights
- Object to processing of your personal information.
- Request correction of inaccurate or outdated personal data.
- Designate an authorized agent to submit requests on your behalf.
- Request to opt out of future selling or sharing of personal information to third parties.
To exercise these rights, contact us using the details below.
11. Do we make updates to this notice?
In short: Yes. We may update this notice from time to time to stay compliant with relevant laws. The updated version will be indicated by an updated ”Revised" date and will be effective as soon as accessible. We may notify you of material changes via a prominent notice or direct communication.
12. How can you contact us about this notice?
If you have questions or comments about this notice, email us at [email protected] or contact us by post at:Ukuaji technologies
Nairobie, Kenya
+254 712 345 678
13. How can you review, update, or delete the data we collect from you?
Based on the applicable laws of your country or region, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please submit a data subject access request or contact us using the details above.